When people get sick, their first concern is generally getting well so they can “get back to their lives.” But sometimes a serious illness catapults you into a whole new life you never could have imagined. Such was the case with our company founder and president, Raymond Francis. Three decades ago, Raymond had parlayed his MIT-education in engineering and chemistry into a career many would envy. As a corporate turnaround consultant and an expert in industrial quality and productivity, who was called in to make failing businesses profitable again, Raymond had established an impressive record of international success. He had even been called in to advise the governments of China and Fiji. However, a life-threatening illness changed all that. When doctors not only failed to help him, but only made things worse, he saw that getting well was going to be his greatest challenge yet. It would require digging deep into his reservoirs of strength and hope and working simultaneously on eve…